Booking Policies

Booking Procedure

We encourage all guests to read through our policies prior to planning your trip. Once your reservation has been made we assume all terms and conditions as outlined here have been accepted. Check our rates.

COVID-19 Safety Plan Downloadable PDF

If you require additional information about our safety protocol, please call 1.888.767.8989

Reservations

To make a reservation view the available tours and email info@purcellmountainlodge.com with your selected tour. Provide your name and contact number along with the attached completed Guest Information Profile form. A 50% non refundable deposit is required to secure your tour date after your sent invoice is appoved. Deposits are payable by Visa, Mastercard or E-transfer. Call with the payment informaiton or include on the form.

Summer & Fall Guest Information Profile Form Click here

Winter Guest Information Profile Form Click here

The booking is confirmed once the deposit is received. If a payment is past the due date we reserve the right to cancel your reservation (without refund) and rebook the space.

Hassle Free Refund Policy for 2020/2021

For bookings after March 15, 2020, a full refund minus a $75 adminstration fee and 3.7% credit card fee will be refunded for a government issued closure related to COVID-19. If a guest develops COVID like symtoms prior to the trip a full refund will be issued minus the fees above.

There are no refunds or credit notes for poor flying weather. Please purchase trip cancellation insurance.

There are no refunds or credit issued for non COVID-19 related guest trip cancellations.

Helicopter Logistics: 

Helicopter flights are Mondays and Friday mornings from Golden, B.C.;

Mandatory face mask inside the office, weight in, safety talk and helicopter flight;

We fly with Alpine Helicopters;

Flights can be pre arranged on an alternate date for an additional.

Guided & Catered Program

All inclusive rate includes roundtrip helicopter transfer from Golden to Purcell Mountain Lodge, guest room based on double occupancy, meals, baked goods and appetizers by a pofessional chef. Professionally guided summer and winter activities by certified ACMG guides.

Self Guided & Self Catered Program

Rate does not include the helicopter cost. The round trip helicopter cost is $500 per person plus tax. The Private Chalet has two guest rooms, kitchen, dinning room, private washroom and three sitting areas. Trips are self guided or a guide can be arranged for an additional cost.

A $500 security deposit is required for the chalet rental. Guests must return the lodge to guest ready.

Weather

When thinking about weather and your clothing choices at Purcell Mountain Lodge, remember that the lodge (2150m) is 1400m higher than Golden (800m). On average, you can expect temperatures to be 10-15°C cooler than what you see for the Golden forecast. Things can also change faster at higher elevation than they might in the valley bottoms.

Our guides will use a variety of forecast resources to determine the likely weather reality. The prevailing pattern is driven by a dominant westerly flow from the Pacific. You may find the following resources helpful.

 

What to Bring for your Trip

Summer/Fall Guest Information Package Click Here

Winter Guest Information Package Click Here

 

Gratuities

Gratuities are entirely at a guest's discretion. Gratuitues may be added to your bar tab which are paid by credit card on the evening prior to your departure. Gratuities will be shared equally among the Purcell family that hosted your stay. Guests may choose to offer more gratuities to a particular staff member and in these incidences, a seperate marked envelope with the staff member's name is the best manner to distribute.

Exclusive Lodge Rental, Self Catered and Independently Guided Responsibility

Independently guided groups resume full responsibility for their own safety and the safety of the group in exclusive lodge or chalet bookings. Purcell Mountain Lodge strongly advises the group leader and all participants should have training in first aid, backcountry travel and route finding skills. In addition, be able to conduct backcountry and avalanche rescues, have knowledge of how to use rescue equipment and know how to conduct a in snow stability analysis. A release of liability waiver will need to be signed by all guests at the hangar.

Self guided guests are required to rent Lodge radios for $30/day in order to communicate with the lodge or program our repeater signals into their own personal radios.

Self-Guided and Independently Guided General Information

For the private chalet, we recommend a group has a minimum of 4 and maximum of 8 guests. The main lodge can hold a minimum of 8 and maximum of 20 guests. Smaller groups may potentially be combined with another small group. Helicopter cost is $500 per person plus tax round trip. Up to two on site custodians will be provided with the lodge rental depending on the size and needs of the group.

Exclusive Lodge Rental for Outdoor and Indoor Activities

Purcell Mountain Lodge welcomes private groups for exclusive lodge rentals. Rates start at $3300 plus tax for a three night stay not including the helicopter cost. Please contact info@purcellmountainlodge.com to discuss your ideals. Ideal venue for weddings, retreats, team build and family celebrations.

Payment Requirements When Booking a Group

Group Bookings require two payments when making a reservation: First payment deposit of 50% of your total payment is required to hold your space. Your trip will not be reserved until this deposit is received. A second payment is required within 90 days prior to commencement of your trip.

Bookings More Than One Season in Advance

Reservations for winter 2020/21 and summer 2021 and beyond are being accepted. Please view the current rates and lock in your tour date for your mountain getaway.

Please be advised all deposit payments are 100% non-refundable.

The rate charged will be for the year the trip is taking place and not the initial booking date. Rates for the upcoming season will be posted by January 1st each year. Rate increases occur annually and are typically less than 10%.

Forms of Payments Accepted

  • Canadian cheque;
  • Canadian bank draft;
  • Canadian email money transfer (EMT);
  • United States cheque;
  • Visa/Mastercard;
  • E-transfer

A NSF service charge of $50 will be charged for any returned cheques.

Helicopter Transport Costs

Alpine Helicopters charges Purcell Mountain Lodge a fixed rate to transport guests, and we in turn pass that charge on to guests as part of the trip package. The rate is based on the helicopter flying full with six guest passengers. The cost are shared by both incoming and outgoing guests. Flights occurring consecutively is also a factor. If a guests create circumstances where dovetailing and consecutive flights do not occur there will be an additional helicopter charge to guests. Some of the circumstances where extra charges would apply are where guests are late for the departure flights or guests need to be flown out due to a personal emergency or poor weather where only one flight can be completed. Extra charges will be at the discretion of the helicopter company and will vary with the circumstances.

We are able to arrange extra flights as necessary if a group wishes to surpass their weight limit or do an exchange mid-week. This depends entirely on availability of a helicopter and weather conditions.

Poor Weather Policy

Purcell Mountain Lodge is a remote backcountry lodge accessible by helicopter. The weather conditions dictate whether we can fly in and out of the lodge It is not uncommon for flight delays to occur. It could range from several hours delay or even a day or more. If the helicopter cannot fly due to safety concerns no additional charges for guests will occur.

***Guests are fully responsible for all expenses due to flight delays that may result in late departure from the lodge. No refunds or ski credits will be given for delays or trip cancellations due to bad weather or poor flying conditions. We highly recommend that guests keep potential delays in mind when making travel plans and purchase travel insurance and trip cancellation insurance for all forms of travel when planning their trip***

Cancellation Policy

All trip payments are non-refundable. This includes, but is not limited to, inability to enter the country, travel complications, sickness, injury, family illness and poor weather conditions. We strongly recommend you purchase Trip Cancellation Insurance at the same time as your booking.

Emergency Medical Evacuation Insurance

In the unfortunate event of an accident occurring where evacuation may be needed all emergency evacuation or rescue costs will be the sole responsibility of the injured party. All emergency evacuations will be made by helicopter and the cost is high. We strongly recommend you purchase Hospitalization and Medical Evacuation insurance (including air evacuation) for your trip (see Trip Insurance). All non-Canadian and Canadian guests are advised to review their Personal Health Insurance Plan to ensure air evacuation and ambulance is included as you will not receive coverage here in Canada.

Release of Liability Requirement

Purcell Mountain Lodge guests are required to sign a Release of Liability waiver Please note that the waiver cannot be altered, changed or modified. Please print and review the waiver at home to be sure you have a clear understanding of it before you sign. If you are not willing to sign the waiver in its present form, you will not be permitted to board the helicopter. Your trip will be cancelled without refund. The waiver must be signed at the hangar/staging area prior to boarding . Your signature must be witnessed by the Purcell Mountain Lodge Stager/Expediter or Purcell staff member.

Click to review our Waivers in PDF format: Source: http://backcountrylodgesofbc.com/about/waivers/

Release of Liability waivers for viewing only

Policy Regarding Minors at the Lodge

We welcome families to join us and minors under the age of 13 years are welcome at Purcell Mountain Lodge and must be accompanied by a parent or adult in charge of their care. For families with very young children we recommend the private chalet just steps away from the main lodge. Please contact Jackie Mah if you would like to book the chalet or have any concerns relating to minors during your visit.

Alpine Helicopters - Golden

The helicopter ride is truly a breathtaking experience and part of the thrill of coming to the lodge whether you are a seasoned passenger or if it is your first flight.

Helicopter flights typically depart at 8:00 a.m. in the summer and 9:00 a.m. in the winter season. Fly in days are on Fridays for a three night weekend trip and Mondays for four night week day trip. Arrival flights back to the Golden are early morning around 8:30 a.m. in the summer and 9:30 a.m. in the winter weather pending. Delays are more common in the winter due to poor flying conditions.

Alberta and British Columbia Recommended Accommodations

We suggest guests stay overnight the evening prior to departing and upon arrival back to Golden . This may lessen the morning departure flight drive and returning home drive from the Alpine Helicopters heliport.

Click here for a list of recommended accommodations and restaurants in Golden

Buses/Shuttle Services

Xplore Golden Tours - Contact David Perez @ davidperez@xploregoldentours.com

Emergency Medical Insurance

No one ever plans to need medical care while away; but if you do experience misadventures on your vacation, Emergency Medical Coverage can cover hospitalization, surgery, prescriptions, emergency transportation home and more. We recommend that Visitors to Canada and Travelling Canadians out of their home province purchase Emergency Medical Insurance to protect against unexpected hospital and physician’s expenses if you have a medical emergency. This covers sudden and unexpected illness or injury and it includes air and ground ambulance/evacuation to the nearest medical facility.

Trip Cancellation/Interruption

We understand that occasionally events occur that prevent you from joining us for your vacation. Life is full of surprises and so is travel! You can’t predict a missed flight connection, job loss or the death of a family member or your own illness or injury. When an unexpected event prevents you from travelling, Trip Cancellation/Trip Interruption reimburses travel costs if your trip is cancelled before you leave or disrupted after it has begun.

Please pay special attention to our Cancellation and Refunds Terms.

To avoid any financial hardship that an unexpected cancellation or interruption could cause, we strongly recommend purchasing Trip Cancellation/Interruption to protect your trip investment. Trip Cancellation/Interruption costs about 5% of your trip cost and it’s worth the peace of mind!

Travel Insurance Link

Contact our preferred provider Lifestyle Financial and they can provide you with a quote for both Emergency Medical insurance and Trip Cancellation/Interruption insurance.

Travel Insurance Link Click Here

Visiting Canada as a Tourist

Most people need a Visa or an Electronic Travel Authorization (eTA) to fly to or transit through Canada. (US Citizens will only require a passport).

Be prepared: Apply for an eTA as soon as possible. Most applicants are approved within minutes. However, there is the possibility of a delay or a denial.

http://www.cic.gc.ca/english/visit/apply-how.asp

It is recommended you arrange your eTA as soon as possible to pre-determine your entry status.

Purcell Mountain Lodge is not responsible, or liable to make any refunds, for guests who are denied an eTA. Note that a denied or delayed eTA or denied entry at the Canadian Border is not covered by Travel Insurance.

Important Notice

Backcountry or regional restriction/closure or evacuation due to avalanche risk, state of emergency or civil authority, that cause you to interrupt or cancel your vacation is not covered by insurance.

 

Trip Planning

One of the best ways to access more complete travel and accommodation information is to contact a local tourism organization. We recommend:

Golden, British Columbia
Local Golden Information


Travel Alberta
1-800-661-8888
www.explorealberta.com
Tourism Rockies
250-427-4838
http://www.hellobc.com/kr

Golden & District Chamber of Commerce
1-800-622-GOLD or 250-344-7125
www.goldenchamber.bc.ca

Tourism BC
1-800-HELLO BC / 1-800-435-5622
travel.bc.ca

Road Conditions
http://www.drivebc.ca/